Frequently Asked Questions
Everything you need to know about shopping with Blue Bungalow.
How long does shipping take within Australia?
We offer Express Shipping which typically arrives in 1-3 business days, and Standard Shipping which takes 3-7 business days depending on your location.
What is your return policy?
We offer 30-day easy returns for all full-priced items. Products must be in original condition with tags attached. Sale items may be eligible for store credit only.
Do you offer international shipping?
Yes, we ship to many countries worldwide including New Zealand, the USA, and the UK. International shipping costs and times are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We also provide 'Fit Tips' to let you know if a garment is true to size, oversized, or a slim fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and ZipPay.
Can I change or cancel my order after it has been placed?
Our warehouse team processes orders quickly, so changes are not always possible. Please contact our customer service team immediately via live chat or phone for assistance.